FREQUENTLY
Asked Questions
Customer Management
Choose your product and add it to your cart. 2. Proceed to checkout, providing your shipping address and payment details. 3. Review your order, confirm it, and receive a confirmation email.
We accept payments via bank transfer and cryptocurrency.
No, we currently accept only cryptocurrency and bank transfers
No, you may use any crypto wallet or exchange to complete your payment.
Shipping and Delivery
Yes, we ship worldwide, except to countries affected by conflict, such as Syria, Yemen, and Afghanistan.
We use DHL and UPS for our international shipments, as they provide reliable and fast delivery services.
Shipping typically takes 3–5 business days with UPS and 7–10 business days with DHL, depending on your location.
Yes, tracking details will be provided by email once your order is shipped.
Returns and Warranty
Yes, returns are available for products that are damaged, different from the description, or underperforming. Returns must be made within a certain timeframe for a refund or exchange. Read more here :
Our products come with a 360-day warranty, covering manufacturing defects and shipping damage.
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Pricing and Discounts
Prices are regularly updated, but do not fluctuate daily. We aim to keep pricing fair and transparent.
Are the prices inclusive of shipping costs?
Are there discounts for bulk orders?