What does a pre-order mean?

Pre-ordered items are available for purchase now and will be shipped as soon as they arrive at our warehouse. On the product information page, you’ll find an estimated time of arrival (ETA), based on our suppliers’ projected stock arrival dates.

When the stock arrives, your order will ship the same day. If it arrives late in the day, it will ship the following business day. You will be partially or fully charged at the time of placing your order, and we will send email updates to confirm the estimated arrival dates.

Why do you take payment for pre-ordered items?

Pre-ordered items are available to purchase now and will be shipped immediately once they are in our warehouse. The estimated time of arrival (ETA) is provided on the product page, reflecting the suppliers’ expectations.

Orders are shipped the day the stock arrives unless it is received late, in which case it will be shipped the next day. Charges are applied upon placing the order, with email updates provided to keep you informed of any changes to the ETA.

When will I receive my pre-ordered items?

We ship pre-orders as soon as they arrive in our fulfillment centers to ensure timely delivery around the release date. Mining machines or other pre-ordered items typically arrive within 3–5 business days with ground shipping after release, though it may occasionally take up to 10 days. Faster shipping options like Two-Day or One-Day delivery are available at an additional cost.

FAQs

How do I place a pre-order?
From time to time, items are offered for pre-order, allowing you to secure them before their official release. Just add the item to your cart as usual. After placing your pre-order, you will receive a confirmation email with your order reference number.

Can I have multiple items on pre-order?
Yes, you can pre-order multiple items, each shipped as it becomes available. However, certain items may have quantity restrictions, noted on the product page (e.g., “Limit per customer: 2”).

Can I cancel my pre-order?
Pre-orders can be canceled upon request, up to seven business days before the release date. Canceling may incur a 5% cancellation fee, with refunds processed to the original payment method, minus the fee.